Qualcraft Industries (henceforth referred to as QC) expressly warrants to the purchaser that all QC products are free from defect in material and workmanship at the time of shipment. This warranty only covers defects in material and workmanship (those resulting from product design and/or manufacture); it does not cover conditions resulting from normal wear and tear, neglect, abuse, or accident.
QC’s obligation under this warranty applies for the lifetime of the product, and is limited to the replacement of product only. This warranty is not transferable to any other QC service, and does not apply to product that is resold after having been put into service.
No other person or firm is authorized to assume or assign for QC any other liability in connection with the sale or use of QC products. Furthermore, this warranty is void if any product is changed or altered in any way, or if the product is used in a manner other than for which it is intended.
All returns to QC must have a return authorization that is obtained from the QC Customer Service department. All returns must be shipped prepaid. Contact the Customer Service Department at 1-800-231-5647.
QC shall not be liable for any punitive or consequential damages of any nature, including loss of profits, loss of revenues, loss of productivity, or delay of project, under any form of liability, including contract, warranty, negligence, wrongful act, or other legal or equal liability. Always refer to your company-specific policies, and refer to state and federal regulations pertaining to the proper use of fall protection equipment.